Delivery

We currently deliver printed portraits to UK addresses only.

Delivery charges and estimated delivery times are [to be confirmed with our print partner]. The delivery charge for your order is always shown before you pay. Digital portraits have no delivery charge.

Our Christmas ordering cut-off dates will be published here as soon as our print partner confirms them. Until then, we can’t promise delivery before Christmas — we’d rather be honest than guess.

Digital portraits are delivered by a secure download link sent to your email once your portrait has been checked and approved. Nothing is posted.

Where the carrier provides tracking, we’ll send you the tracking details by email once your print has been dispatched.

If your print arrives damaged or doesn’t arrive, please contact us within [14 — to be confirmed] days, with photos of any damage and packaging. See Refunds & returns.